- Loyalty Systems
- CRM integration
- Service Delivery Systems
- Service industry
About the project
Easy soup is a retail chain of healthy fast food.
About the customer
Easy soup is a retail chain of healthy fast food. The company provides a variety of soup recipes accompanied by juices and sandwiches. They’ve had a landing page with chatbots in Telegram and Viber to get the orders for delivery and retail-points on the food courts.
Easy soup needed a solution to synchronize retailers’ Point of Sale system with online delivery accounts. The system has to include the website with interactive design, food catalog, contact form, personal account, connection with the delivery. The customer also wanted to implement the loyalty program of collecting the points for orders in retail and online shops. The system had to feature the highest level of performance and scalability to collect, process, and display orders in real-time. The existing solution was slow and could not satisfy the growing needs of the customer.
The Appservice team has built the site integrating the payment scheme. We implemented the loyalty program connecting the personal account with the story of orders, thus unlocking the bonus point system. To improve data management, we built in the R-keeper CRM system using PHP technology. This greatly improved the overall performance and provided a localized billing system.
The development was carried out according to the latest standards
- Industry: Service Industry
- Methodology: Scrum
- Engagement model: Time and material
- Team: Fullstack developer 1, QA engineer 1, Designer 1, Project Manager 1.
- Technologies: Bitrix, PHP, Vuejs
Partnering with Appservice, the client enabled a fully optimized working website with the personal account and loyalty program. The company improved the delivery system and increased sales.
A well-implemented loyalty program attracted new customers and gave further development of online shop with merch.